Home Support Us Hospital Volunteer Hospital Reception Volunteer

Hospital Reception Volunteer

Volunteer Access
Portal Login

Make a Difference With a Smile

The first point of contact for our wildlife hospital is at Reception. As such, Reception Volunteers play an important role in representing Currumbin Wildlife Hospital.

What You Need

  • A friendly and welcoming attitude
  • Good computer skills and an excellent phone manner
  • Ability to confidently interact with members of the public, contractors and wildlife care and rescue groups
  • Ability to remain calm in a noisy, fast-paced and emergency environment
  • Previous admin experience is highly desirable, along with local area knowledge
A woman in a blue shirt answers the phone while filling out paperwork at an office desk with plants, folders, and office supplies.
A woman in a blue shirt answers the phone while filling out paperwork at an office desk with plants, folders, and office supplies.

What Are the Tasks

  • Answer phone calls, liaise with wildlife care/rescue groups and assist with the admission of wildlife
  • Ensure the reception area is well presented
  • Assist with additional administrative duties

Volunteer Shifts

Shifts run 7 days per week at the following times:

Morning shifts:

8am to 1pm

Afternoon shifts:

1pm to 5pm

Small koala joey, wrapped in a blue and red striped cloth, cuddled against a brown teddy bear.
Five women in matching blue shirts stand in front of a Currumbin Wildlife Hospital ambulance van, smiling and posing with raised arms in an outdoor setting.

Volunteer Benefits

  • An annual National Trust (Queensland) Team Card
  • Access to all the National Trust properties worldwide
  • Complimentary day passes for Currumbin Wildlife Sanctuary
  • Discounts throughout the Currumbin Wildlife Sanctuary
  • Partner benefits
  • Most important, meaningful moments with wildlife making a difference

Ready To Make A Difference?

Apply Now

FAQs

What are the shift times?

Shift times vary depending on the volunteering role. View more details and apply on our volunteering pages.

What is the recruitment process?

After you apply online, your application will be screened by our volunteer recruitment team. Suitable candidates will be contacted via phone or email to further explain the role, confirm your availability and discuss the selection criteria.

If you're successful after the initial stages, we will ask you to complete three trial shifts to ensure the role is a good fit for both you and our team. Volunteers will also be required to complete 3 online Workplace Health and Safety training modules.

Note, we receive a high volume of volunteer applications, which is why there are a number of steps involved in the process to ensure you will be a strong match and enjoy your new role.

Do I need to pay any fees?

There is a registration fee for successful volunteers of $45, which will cover everything you'll need to get started.

How do I apply?

Once you've found the role you would like to volunteer in, you can submit an application form. Keep an eye on our website for current vacancies.

Jingeri – Hello

We respectfully acknowledge the Traditional Custodians of the greater Yugambeh language region, the Country on which Currumbin Wildlife Sanctuary and Hospital are situated today. We recognise their continuing connections to the land, sky, waters (waterways), and wildlife. We thank them for caring for this Country and its ecosystems.

We celebrate Aboriginal and Torres Strait Islander cultures, and we pay our respect to Elders past and present.

Birds
Ornate, stylized green bird in flight, patterned with white dots, against a black background.